The value of evidence-based policy development and the transmission of "best practices" in policy and program development are widely recognized. Yet, even for policy issues where clear evidence is available to decision-makers, a lack of effective knowledge transfer strategies, and/or venues for the exchange of ideas have made planning difficult.
The process of knowledge transfer is a key element in integrating health research and health policy-making. Equally significant, but often ignored, is the challenge of managing policy change. In other words, once a decision has been reached about what to do, how does one go about doing it?
Decision-makers face numerous challenges in bringing about change in the complex health care environment. CPRN's Health Network aims to facilitate policy design and change by assisting health system leaders in thinking through and exchanging ideas for reform and implementation.
Research projects under this theme include:
Waiting List Management (Taming of the Queue)
| Title |
Type |
Published |
| Don't Panic: A Hitchhiker's Guide to Chaoulli, Wait Times and the Politics of Private Insurance |
Commentary |
24 Feb 2006 |
| No Big Bang, But Wait Times Are Improving |
Commentary |
9 Sep 2005 |
| Wait Times without Rhetoric: Lessons from the Taming of the Queue |
Commentary |
12 Jul 2007 |
| Intergovernmental Relations, Social Policy and Federal Transfers After Romanow |
Other |
19 Nov 2004 |
| Taming of the Queue VI – Improving Patient Flow |
Other |
30 Apr 2009 |
| The Taming of the Queue IV |
Other |
26 Apr 2007 |
| The Taming of the Queue V: Presentations |
Other |
24 Apr 2008 |
| Canada’s Health Records – Still Killing Too Many Trees |
Policy Briefs |
19 Apr 2007 |
| Public and Private Roles in Health Care |
Policy Briefs |
30 Nov 2006 |
| Waiting for Health Care |
Policy Briefs |
30 Nov 2006 |
| "It's about access and outcomes in child and youth mental health" |
Presentation |
24 Apr 2008 |
| A Canadian Medical Association International Stakeholder Study |
Presentation |
31 Mar 2004 |
| A System-Wide Approach to Reducing Emergency Department Wait Times – Emergency Services and System Capacity |
Presentation |
24 Apr 2008 |
| A Systematic Review of Cataract Waiting Times |
Presentation |
23 Jun 2006 |
| A Systems-Wide Approach to Reducing Emergency Department Waiting Times: Reforming Emergency Care – The English Experience |
Presentation |
24 Apr 2008 |
| Access, Quality & Satisfaction: The Veterans Health Administration Experience Imlementing Advanced Clinic Access |
Presentation |
15 Jul 2005 |
| Achieving Timely Access: Improving Wait Times for Surgery in British Columbia |
Presentation |
15 Jul 2005 |
| Addressing Surgical Wait Times for Canada's Children and Youth – A Pan-Canadian Approach |
Presentation |
26 Apr 2007 |
| Advanced Access: The Family Practice Experience |
Presentation |
30 Apr 2009 |
| Adventures in Improving Access |
Presentation |
30 Apr 2009 |
| Appropriateness: Crouching Tiger, Hidden Dragon |
Presentation |
30 Apr 2009 |
| Bone and Joint Decade of Canada |
Presentation |
23 Jun 2006 |
| Canadian Discussant for New Zealand |
Presentation |
26 Apr 2007 |
| Canadian Wait Times Project |
Presentation |
23 Jun 2006 |
| Challenges in Developing National Benchmarks for Waiting Times |
Presentation |
15 Jul 2005 |
| Contextual and Local Success Factors in the Management of Wait Times for Scheduled Care |
Presentation |
26 Apr 2007 |
| Cross-Country Check-Up: A Snapshot from Newfoundland & Labrador |
Presentation |
23 Jun 2006 |
| Depression: Innovative Approaches to Treating the "Elephant in the Room" |
Presentation |
24 Apr 2008 |
| Don't Panic: The Hitchhiker's Guide to Private Health Insurance |
Presentation |
1 Mar 2007 |
| Driven by Data, Consensus & Concern |
Presentation |
15 Jul 2005 |
| Driven by Data, Consensus & Concern |
Presentation |
31 Mar 2004 |
| Elective Services in New Zealand |
Presentation |
15 Jul 2005 |
| Emergency Access and Wait Times |
Presentation |
26 Apr 2007 |
| Emergency Department Wait Times |
Presentation |
24 Apr 2008 |
| Ensuring Appropriate Access to Diagnostic Imaging |
Presentation |
22 Jun 2006 |
| Excessive Wait Times in a Urban Emergency Department |
Presentation |
15 Jul 2005 |
| Five drivers, some implications, one vision and an invitation: Thinking about the future of health care in Canada |
Presentation |
18 Jan 2007 |
| Improving Access to Cancer Care in Ontario: A Four-Point Strategy |
Presentation |
31 Mar 2004 |
| Improving Access to Health Care: New Brunswick's Approach |
Presentation |
15 Jul 2005 |
| Improving Family Physician and Specialist Communication and Coordination |
Presentation |
30 Apr 2009 |
| Improving Flow in Saskatchewan |
Presentation |
23 Jun 2006 |
| Improving Management of Waiting Times in Western Canada - Priority Setting and Maximum Acceptable Waiting Times |
Presentation |
31 Mar 2004 |
| Improving Queue Management Through Operational Research and System Redesign |
Presentation |
23 Jun 2006 |
| Improving Surgical Access in the Interior Health Authority |
Presentation |
30 Apr 2009 |
| Improving Wait Times for Mental Health Services |
Presentation |
24 Apr 2008 |
| Improving Wait Times in the Referral-Consultation Process: WCWL Priority Referral Scores |
Presentation |
30 Apr 2009 |
| Innovations in ED Overcrowding |
Presentation |
24 Apr 2008 |
| Inputs From the Western Canada Waiting List Project to Waiting Time Benchmarks |
Presentation |
23 Jun 2006 |
| Inter-Jurisdictional Patient Mobility as a Solution to Excessive Waits – Panacea or Pandora's Box? |
Presentation |
26 Apr 2007 |
| IT - In Service of Improved Access |
Presentation |
22 Jun 2006 |
| IT Solutions for Wait Lists |
Presentation |
23 Jun 2006 |
| Knowledge Transfer in Practice |
Presentation |
28 Mar 2002 |
| Maîtriser les files d'attente au Centre hospitalier universitaire de Québec |
Presentation |
23 Jun 2006 |
| Making Difficult Choices in Elective Services in New Zealand |
Presentation |
26 Apr 2007 |
| Managing Demand and Throughput in Emergency: Capital Health Link and Emergency Inpatient Holding Units |
Presentation |
15 Jul 2005 |
| Managing Surgical Care Access |
Presentation |
15 Jul 2005 |
| Managing Wait Times in a Mixed Public-Private System – The Experience from Down Under |
Presentation |
26 Apr 2007 |
| Maximum Acceptable Waiting Times: A Critical Input to National Benchmarks |
Presentation |
15 Jul 2005 |
| Meeting the Service Challenge: Getting the Right Mix of People, Space and Technology |
Presentation |
30 Apr 2009 |
| Mental Health Treatments for Children |
Presentation |
26 Apr 2007 |
| No Delays Programme – Achieving the 18-Week Wait |
Presentation |
26 Apr 2007 |
| Nova Scotia Wait Time Monitoring Project: Measuring and Monitoring |
Presentation |
15 Jul 2005 |
| Nova Scotia's Approach to Managing Joint Replacement |
Presentation |
15 Jul 2005 |
| Nursing in Your Family Practice Initiative: Primary Health Care |
Presentation |
30 Apr 2009 |
| OECD Project on Waiting Times for Elective Surgery |
Presentation |
31 Mar 2004 |
| On the Mark: An Island Perspective |
Presentation |
23 Jun 2006 |
| Ontario Wait Time Strategy |
Presentation |
24 Apr 2008 |
| Ontario's Access to Services and Wait Time Strategy |
Presentation |
15 Jul 2005 |
| Ontario's Wait Time Strategy - Improving System Efficiency |
Presentation |
23 Jun 2006 |
| Operations Research Perspectives on Patient Flow and Capacity Management |
Presentation |
30 Apr 2009 |
| Operations Research: Decision Support Tools to Reduce Wait Times |
Presentation |
15 Jul 2005 |
| Panel on Meeting Expectations for Timely Health Care: A Community Hospital Perspective |
Presentation |
26 Apr 2007 |
| Panel on Meeting Expectations for Timely Health Care: Taming the Surgical Queue |
Presentation |
26 Apr 2007 |
| Panel on Meeting Expectations for Timely Health Care: Wait Time Alliance – The View from the Trenches |
Presentation |
26 Apr 2007 |
| Primary Care Wait Times – Managing the Interface |
Presentation |
24 Apr 2008 |
| Prospects for Improving Wait Times in a Post Chaoulli World |
Presentation |
23 Jun 2006 |
| Psychiatric Wait Times in the Emergency Department |
Presentation |
24 Apr 2008 |
| Putting Patients First - Taming of the Queue 2 |
Presentation |
15 Jul 2005 |
| QE II Orthopaedic Surgery Wait List Project |
Presentation |
31 Mar 2004 |
| Radiology Appropriateness Guidelines |
Presentation |
30 Apr 2009 |
| Reducing the Wait for Wait Times Data |
Presentation |
15 Jul 2005 |
| Reducing Wait Times For Cancer Management: The State of the Art |
Presentation |
15 Jul 2005 |
| Reducing Wait Times in Five "Priority" Areas: Challenges and Opportunities |
Presentation |
26 Apr 2007 |
| Reducing Waiting Times |
Presentation |
30 Apr 2009 |
| Regional Innovations in Improving Access and Reducing Waits - The BC Experience |
Presentation |
23 Jun 2006 |
| Reporting Role of the WGWTA |
Presentation |
15 Jul 2005 |
| Setting Priorities for Wait-list/time Research in Canada |
Presentation |
15 Jul 2005 |
| Setting Standards for Access to Radiotherapy |
Presentation |
23 Jun 2006 |
| Stemming the Disease Epidemic: A Population Health Approach |
Presentation |
24 Apr 2008 |
| Sweden's 0-7-90-90 Care Guarantee – Where Simplicity Meets Pragmatism? |
Presentation |
26 Apr 2007 |
| System Re-Design in Primary Care |
Presentation |
23 Jun 2006 |
| Taming of the Interventional Cardiology Queue; The New Brunswick Heart Centre Experience |
Presentation |
24 Apr 2008 |
| Taming of the Queue 2 : Manitoba's Initiatives |
Presentation |
15 Jul 2005 |
| Taming of the Queue III - Physician Roles |
Presentation |
23 Jun 2006 |
| Taming of the Queue V – A Patient Perspective |
Presentation |
24 Apr 2008 |
| Taming of the Queue VI: Secondary Prevention – Cardiac Teleheath |
Presentation |
30 Apr 2009 |
| Taming of the Queue: Perspectives from a Health District |
Presentation |
31 Mar 2004 |
| Taming the Queue |
Presentation |
15 Jul 2005 |
| Taming the Queue - What can we learn from European experiences? |
Presentation |
23 Jun 2006 |
| The Art of the Possible: Reducing Wait Times in Priority Areas: Diagnostic Imaging |
Presentation |
15 Jul 2005 |
| The Other Side of the Table: The Patient's Perspective on Waiting |
Presentation |
30 Apr 2009 |
| The Politics of Canadian Health Care in a New Conservative Era |
Presentation |
21 Jul 2006 |
| The Story of Evolution: Health Care Bottlenecks |
Presentation |
15 Jul 2005 |
| The Taming of the Queue |
Presentation |
24 Apr 2008 |
| The Truth Below: Unleashing the Power of Information to Elevate Performance |
Presentation |
30 Apr 2009 |
| The Wait Time Alliance |
Presentation |
15 Jul 2005 |
| Timely and Appropriate Access to Health Care - The Way Forward |
Presentation |
23 Jun 2006 |
| Toward Timely and Appropriate Surgical Care |
Presentation |
31 Mar 2004 |
| Towards a Service Based Model of Patient Access - The Role of the Providers |
Presentation |
23 Jun 2006 |
| Towards Standardized Definitions of Wait Times & Measurement Considerations |
Presentation |
31 Mar 2004 |
| Update from Nova Scotia: Orthopaedic Blitz |
Presentation |
23 Jun 2006 |
| Utilisation du logiciel SGAS pour la gestion des files d'attente en radio oncologie au QUÉBEC |
Presentation |
15 Jul 2005 |
| Vancouver Island Early Psychosis Intervention Program Standards |
Presentation |
24 Apr 2008 |
| Wait List Management of Diabetes in Capital Health |
Presentation |
31 Mar 2004 |
| Wait Time Initiatives in Newfoundland and Labrador |
Presentation |
15 Jul 2005 |
| Wait Times in Primary Care |
Presentation |
26 Apr 2007 |
| Wait Times: Managing the Bottlenecks |
Presentation |
15 Jul 2005 |
| Waiting for care in Canada: Results from 2005 HSAS and beyond.... |
Presentation |
23 Jun 2006 |
| Waiting for Health Care in Canada: What We Know and What We Don't Know |
Presentation |
23 Jun 2006 |
| Waiting for Health Care Services: The Views and Experiences of Canadian Patients |
Presentation |
31 Mar 2004 |
| Waiting for Waitlists Five Years Later – A National Overview from the Health Council of Canada |
Presentation |
24 Apr 2008 |
| Waiting from the Hospital Perspective - A Successful Approach to Understanding and Addressing the Problem |
Presentation |
31 Mar 2004 |
| Waiting Time for Sight Restoration |
Presentation |
15 Jul 2005 |
| Waiting Times for Primary and Specialists Care: The Views of Patients |
Presentation |
30 Apr 2009 |
| Waiting Times in Cancer – Finding Success in the Waiting Times Game |
Presentation |
24 Apr 2008 |
| What's Law Got To Do With It? Legal Mechanisms and Accountability in Health Care |
Presentation |
31 Mar 2004 |
| Not There Yet: Improving the Working Conditions of Canadian Nurses |
Research Report |
21 Jun 2007 |
| Nursing Skills and Mobility: Facilitating the Transfer and Tracking of Nurses Across Canada |
Research Report |
19 May 2006 |
| Romanow and Beyond: A Primer on Health Reform Issues in Canada |
Research Report |
21 Nov 2002 |
| Taming of the Queue VI – Improving Patient Flow |
Research Report |
25 Jun 2009 |
| The Taming of the Queue II: Wait Times Measurement, Monitoring and Management - Colloquium Report |
Research Report |
15 Jul 2005 |
| The Taming of the Queue III – Wait Time Measurement, Monitoring and Management: Where the Rubber Meets the Road |
Research Report |
23 Jun 2006 |
| The Taming of the Queue IV: New Frontiers of Wait Time Measurement, Monitoring and Management |
Research Report |
7 Jun 2007 |
| The Taming of the Queue V: In Search of Excellence |
Research Report |
18 Sep 2008 |
| The Taming of the Queue: Wait Time Measurement, Monitoring and Management - Colloquium Report |
Research Report |
31 Mar 2004 |
| Towards a Broader Framework for Understanding Accessibility in Canadian Health Care |
Research Report |
19 May 2006 |