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About CPRN
Timely research. Thoughtful analysis. Meaningful dialogue.
Canadian Policy Research Networks (CPRN) advises Canada's leaders on the issues of our times and the policy options to move Canada forward. Our mission is to create knowledge and lead public dialogue and discussion on social and economic...
About CPRN » Leadership
CPRN is a private non-profit corporation governed by a Board of Directors representative of Canada's regions and the organization's various participant groups. Board members hold office for a four-year term, renewable for a second term. CPRN's President is also a member of the Board as long as she holds...
Health and Health Human Resources » Waiting List Management (Taming of the Queue)
At the 2003 First Ministers' Meeting, the First Ministers agreed to work towards ensuring that all Canadians have timely access to diagnostic procedures and treatments. CPRN facilitated a colloquium on wait times in 2004 for the Canadian Medical Association, the Association of Canadian Academic Healthcare...
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Publications
A lesson to learn; Success awaits native students who are willing to stay in school
CPRN in the News, Jul 16, 2007
A System-Wide Approach to Reducing Emergency Department Wait Times – Emergency Services and System Capacity
Presentation, Apr 24, 2008
A Systematic Review of Cataract Waiting Times
Presentation, Jun 23, 2006
A Systems-Wide Approach to Reducing Emergency Department Waiting Times: Reforming Emergency Care – The English Experience
Presentation, Apr 24, 2008
A Viable Non-profit Sector - Professional Fundraisers the Key
News Release, Jul 11, 2003
A ground-breaking survey of Canadian professional charitable fundraisers expands knowledge regarding the profession and reveals ways to strengthen the fundraising capacity of the crucial non-profit sector.
Accessible Health Care: Wait Times Only Part of the Story
E-network, May 19, 2006
Achieving Timely Access: Improving Wait Times for Surgery in British Columbia
Presentation, Jul 15, 2005
Addressing Surgical Wait Times for Canada's Children and Youth – A Pan-Canadian Approach
Presentation, Apr 26, 2007
Taming of the Queue IV – New Frontiers of wait Time Measurement, Monitoring and ManagementOttawa: April 4-5, 2007
Adventures in Improving Access
Presentation, Apr 30, 2009
Kishore Visvanathan is Division Head, Urology, for Saskatoon Health Region (SHR) and Associate Professor of Surgery at the University of Saskatchewan. He is project lead for Advanced Access (an initiative to reduce Saskatoon urology wait times) and is also co-chair for SHR's Client and Family-Centered...
Appropriateness: Crouching Tiger, Hidden Dragon
Presentation, Apr 30, 2009
John You is a general internist and health services researcher with an interest in the appropriateness of diagnostic imaging. He has served on the Ontario wait times Strategy MR/CT Expert Panel and holds an Ontario Ministry of Health Career Scientist Award to support policy-relevant work to increase...
Canadian Non-Profit Organizations Play a Critical Role in Social Innovation and the Economy
Commentary, Oct 22, 2009
Canada has long had a vibrant non-profit sector that provides important services to help meet the needs of our citizens. Non-profit and charitable organizations work hard to make our communities a better place by providing quality research, policy advice and front line services on everything from...
Canadian Non-Profit Organizations Play a Critical Role in Social Innovation and the Economy
E-network, Oct 22, 2009
Canada has long had a vibrant non-profit sector that provides important services to help meet the needs of our citizens. Non-profit and charitable organizations work hard to make our communities a better place by providing quality research, policy advice and front line services on everything from...
Canadian Wait Times Project
Presentation, Jun 23, 2006
Challenges in Developing National Benchmarks for Waiting Times
Presentation, Jul 15, 2005
Communication Breakdown Between Youth and Employers Leads to High Unemployment
News Release, Jan 18, 1997
Why is the jobless rate for Canadian youth so persistently high? This is the question posed by Youth and Work in Troubled times: A Report on Canada in the 1990's, published today by the Canadian Policy Research Networks.
Contextual and Local Success Factors in the Management of Wait Times for Scheduled Care
Presentation, Apr 26, 2007
Taming of the Queue IV – New Frontiers of wait Time Measurement, Monitoring and ManagementOttawa: April 4-5, 2007
CPRN will close its doors after 15 years of independent public policy research
E-network, Oct 29, 2009
It is with sadness that I must announce that after 15 years of quality public policy research, Canadian Policy Research Networks [CPRN] is no longer financially viable and will cease operations. Unfortunately, in these tough economic times, without a steady and long-term financial commitment from...
Creating Security in the New World of Work
News Release, Feb 24, 1997
The changing world of work in Canada is sending ominous messages to Canadian workers: Work longer hours, earn less money and, if times get even tougher, you're on your own.
Deeper sense of obligation - Times-Journal
CPRN in the News, Apr 23, 2003
Editorial - times-Journal
Demographic Trends and Implications for the City of Calgary
Research Report, Apr 7, 2006
Last November, imagineCalgary called for a series of studies to document how the city could be affected by large-scale trends in the key areas like;· - Climate Change- Energy- Demographics- Health IssuesCPRN's Family Network was contracted to prepare papers elaborating on the last two.
In Demographic...
Don't Panic: A Hitchhiker's Guide to Chaoulli, Wait Times and the Politics of Private Insurance
Commentary, Feb 24, 2006
The Supreme Court's 2005 Chaoulli decision has created quite a stir. The Court argued that waiting lists are so long in parts of the country that individuals should be able to resort to private insurance to access private health care services outside the public system. In a commentary, Don't Panic...
Emergency Access and Wait Times
Presentation, Apr 26, 2007
Taming of the Queue IV – New Frontiers of wait Time Measurement, Monitoring and ManagementOttawa: April 4-5, 2007
Emergency Department Wait Times
Presentation, Apr 24, 2008
Excessive Wait Times in a Urban Emergency Department
Presentation, Jul 15, 2005
Globalization and Family Security
Other, Feb 24, 1993
1993, "Globalization and Family Security", in Family Security in Insecure times, The National Forum on Family Security
This paper explores the consequences of globalization for the security of Canadian families. It examines effects of globalization on the organization of production and the structure...
Health Care Wait Times: Reasons for Hope
E-network, Sep 9, 2005
The recent Supreme Court ruling in the Chaouilli case has made the already hot issue of health care wait times even hotter.
Hold the Wait Times Rhetoric, Please
CPRN in the News, Jul 16, 2007
Home is Where the Heart Is
E-network, Apr 12, 2002
Home is where much of society's most important work gets done. Over the centuries, the home has been at times central to economic activity, at other times peripheral, but its social support role has always been important.
Housing Policies: New Times, New Foundations
Research Report, Mar 11, 2005
Housing Policies: New times, New Foundations. Duncan Maclennan. Paper commissioned by the Joseph Rowntree Foundation. January 2005. 22 pp.
As a useful accompaniment to David Hay's paper [see Associated Documents below], CPRN is also circulating for a wider audience a recent paper by Duncan Maclennan...
Housing Wait Lists Long, Supply Short
E-network, Jan 22, 2009
E-network - January 22, 2009
Improving Family Physician and Specialist Communication and Coordination
Presentation, Apr 30, 2009
Brie DeMone is the Director of Manitoba Health and Healthy Living's wait times Task Force and is responsible for developing and implementing a number of provincial access projects including: the Bridging General and Specialist Care (BGSC) project; and Manitoba's Catalogue of Specialized Services (CSS...
Improving Management of Waiting Times in Western Canada - Priority Setting and Maximum Acceptable Waiting Times
Presentation, Mar 31, 2004
Improving Wait Times for Mental Health Services
Presentation, Apr 24, 2008
Improving Wait Times in the Referral-Consultation Process: WCWL Priority Referral Scores
Presentation, Apr 30, 2009
Tom Noseworthy is Director, Centre for Health and Policy Studies, Professor (Health Policy and Management) and Head, Department of Community Health Sciences, University of Calgary. In 2007, he was named by the Governor General as a Member of the Order of Canada for his contributions to medicine and...
In Search of a Cure for Wait Lists
E-network, Sep 3, 2004
The First Ministers meeting on health care reform will take place later this month in Ottawa and reducing waiting lists for essential medical procedures is everyone's stated priority.
Inputs From the Western Canada Waiting List Project to Waiting Time Benchmarks
Presentation, Jun 23, 2006
Inter-Jurisdictional Patient Mobility as a Solution to Excessive Waits – Panacea or Pandora's Box?
Presentation, Apr 26, 2007
Taming of the Queue IV – New Frontiers of wait Time Measurement, Monitoring and ManagementOttawa: April 4-5, 2007
IT Solutions for Wait Lists
Presentation, Jun 23, 2006
Labour Market Changes and Family Transactions
Research Report, May 14, 1999
Based on in-depth interviews with 25 families in British Columbia, how do families connect to the labour market and what strategies do they use to help resolve their core concerns about family and work? The interviews highlight the importance of certain family dynamics to effective coping and employability...
Labour pains: stunning silence around issue of birth rates in Canada. It stands in stark contrast to the forward-thinking approaches of most other industrialised nations with low birth rates.
Commentary, Oct 12, 2006
President Sharon Manson Singer and Assistant Director Judi Varga-Toth wrote an op-ed piece for The Hill times, Canada's Politics and Government Newsweekly, entitled: "Labour pains: stunning silence around issue of birth rates in Canada." The article explores the notion of using government incentives...
Let's Not Panic Over Wait Times
E-network, Feb 24, 2006
Managing Wait Lists: Taming the Queue
Commentary, Sep 3, 2004
In an op-ed article in the Globe and Mail, CPRN President, Judith Maxwell welcomes the attention to waiting lists, while suggesting that the federal role in the issue is far from clear.
Managing Wait Times in a Mixed Public-Private System – The Experience from Down Under
Presentation, Apr 26, 2007
Taming of the Queue IV – New Frontiers of wait Time Measurement, Monitoring and ManagementOttawa: April 4-5, 2007
Mapping Social Cohesion: The State of Canadian Research
Research Report, Nov 27, 1998
Much clarification is needed before drawing any conclusions about the meaning of social cohesion and its contribution to collective well-being. The first part of this study argues that concerns about social cohesion are a product of our times. It then goes on to map social cohesion by breaking...
Maximum Acceptable Waiting Times: A Critical Input to National Benchmarks
Presentation, Jul 15, 2005
Moving Towards National Health Human Resource Planning in Canada: Still Looking for a Home
Presentation, Nov 28, 2003
Cathy Fooks, Director of CPRN's Health Network, examines the gap between good intentions and reality in a recent presentation to a meeting of the Canadian Medical Association in Ottawa.
No Big Bang, But Wait Times Are Improving
Commentary, Sep 9, 2005
In a recent commentary, Tom McIntosh, Director of CPRN's Health Network, reviews the Court's decision and the evidence of significant progress in addressing the issue of wait times. He is concerned that the effect of the Court's ruling will be to encourage those who see the creation of a parallel...
No Delays Programme – Achieving the 18-Week Wait
Presentation, Apr 26, 2007
Taming of the Queue IV – New Frontiers of wait Time Measurement, Monitoring and ManagementOttawa: April 4-5, 2007
No Roadmap: Funding and Regulation of Canada's Universities and Colleges
News Release, Dec 9, 2005
The lack of collaboration in federal and provincial approaches to post-secondary education is a major impediment to improving access and quality.
"At times they work at cross-purposes, and students, colleges and universities pay the price," says Ken Snowdon, author of a new paper from CPRN.
Nova Scotia Wait Time Monitoring Project: Measuring and Monitoring
Presentation, Jul 15, 2005
OECD Project on Waiting Times for Elective Surgery
Presentation, Mar 31, 2004
Ontario Wait Time Strategy
Presentation, Apr 24, 2008
Ontario's Access to Services and Wait Time Strategy
Presentation, Jul 15, 2005
Ontario's Wait Time Information Strategy: Supporting Better Access to Care
Presentation, Jun 23, 2006
Ontario's Wait Time Strategy - Improving System Efficiency
Presentation, Jun 23, 2006
Operations Research: Decision Support Tools to Reduce Wait Times
Presentation, Jul 15, 2005
Panel on Meeting Expectations for Timely Health Care: Wait Time Alliance – The View from the Trenches
Presentation, Apr 26, 2007
Taming of the Queue IV – New Frontiers of wait Time Measurement, Monitoring and ManagementOttawa: April 4-5, 2007
Population Health, Sustainable Development and Policy Future
News Release, Sep 1, 1999
Sustainable development requires policies that address economic, social and environmental concerns in the medium and long-term time frames. The Discussion Paper by Michael Hayes and Sholom Glouberman examines the overlap between the social dimensions of sustainable development and the socio-economic...
Primary Care Wait Times – Managing the Interface
Presentation, Apr 24, 2008
Prospects for Improving Wait Times in a Post Chaoulli World
Presentation, Jun 23, 2006
Psychiatric Wait Times in the Emergency Department
Presentation, Apr 24, 2008
QE II Orthopaedic Surgery Wait List Project
Presentation, Mar 31, 2004
Recreation: Not Just Fun and Games
News Release, Dec 6, 2001
It is time recreation got the serious attention it deserves in public policy and in the budgets of all levels of government.
Reducing the Wait for Wait Times Data
Presentation, Jul 15, 2005
Reducing Wait Times For Cancer Management: The State of the Art
Presentation, Jul 15, 2005
Reducing Wait Times in Five "Priority" Areas: Challenges and Opportunities
Presentation, Apr 26, 2007
Taming of the Queue IV – New Frontiers of wait Time Measurement, Monitoring and ManagementOttawa: April 4-5, 2007
Reducing Waiting Times
Presentation, Apr 30, 2009
Michael Wilson has been Deputy CEO at the Brighton and Sussex University Hospitals NHS Trust since July 2007. Key achievements in his current role include a 50% reduction in MRSA rates, 18 weeks compliance, achievement of the A&E standard and a balanced budget for the first time in six...
Regional Innovations in Improving Access and Reducing Waits - The BC Experience
Presentation, Jun 23, 2006
Round Table Roadmaps to the Future: Rethinking Institutions for Work
Presentation, May 26, 2001
May 26, 2001, Jane Jenson, "Round Table Roadmaps to the Future: Rethinking Institutions for Work", CIRA Conference, Université Laval
Jenson looks at work life balance as an issue of time instead of money and the need for a change in the way that time and times are institutionalised. Jenson also suggests...
Setting Priorities for Wait-list/time Research in Canada
Presentation, Jul 15, 2005
Social Housing Wait Lists and the One-Person Household in Ontario
Research Report, Jan 22, 2009
In Social Housing wait Lists and the One-Person Household in Ontario, CPRN Housing Intern Suzanne Swanton, of the University of Waterloo, looks at the housing challenge of low-income, one-person households under the age of 65. These households make up approximately 40% of applicants on Ontario...
Taming of the Queue Conference Assesses Progress in Reducing Wait Times
E-network, Sep 18, 2008
E-network - September 18, 2008
Taming of the Queue II: Managing Health Care Waiting Lists
E-network, Jul 15, 2005
Taming of the Queue III – Where the Rubber Hits the Road with Wait Times
News Release, Jun 23, 2006
Taming of the Queue III: Where the Rubber Hits the Road with Wait Times
E-network, Jun 23, 2006
Taming of the Queue VI – Improving Patient Flow
Other, Apr 30, 2009
The annual Taming of the Queue conference brings together health care providers, system managers, policy-makers and researchers to examine the progress and exchange better practices that Canadian and international jurisdictions are making to reduce wait times for medically necessary services, a key...
Taming of the Queue VI – Improving Patient Flow
Research Report, Jun 25, 2009
Taming of the Queue VI, held March 27 to 28, 2009 in Ottawa, looked at innovation and best practices across the continuum of care to reduce and manage wait times. The conference explored the underlying factors that drive wait times; shared research and experiences; and identified policy implications...
Taming the Queue - Tracking and Managing Health Care Wait Times
E-network, May 26, 2004
The Taming of the Queue: wait Time Measurement, Monitoring and Management, a report by the Director of CPRN's Health Network, Cathy Fooks, summarizes the information and key messages from those discussions. It concludes with a summary of proposals for best practice.
Thank you and goodbye
E-network, Dec 23, 2009
As most of you will have heard, today is the final day of operations for Canadian Policy Research Networks (CPRN). We will be closing our doors at the end of regular business hours today. In late October we announced that after 15 years of quality public policy research, CPRN is no longer financially...
The Art of the Possible: Reducing Wait Times in Priority Areas: Diagnostic Imaging
Presentation, Jul 15, 2005
The Other Side of the Table: The Patient's Perspective on Waiting
Presentation, Apr 30, 2009
Peter Goodhand is the CEO of the Canadian Cancer Society, Ontario Division, a community-based organization of volunteers whose mission is the eradication of cancer and the enhancement of the quality of life of people living with cancer. He also has a personal connection to cancer, as he was a primary...
The Taming of the Queue II: Wait Times Measurement, Monitoring and Management - Colloquium Report
Research Report, Jul 15, 2005
The Taming of the Queue II, a report on the colloquium by the Director of CPRN's Health Network, Tom McIntosh, provides a province-by-province overview of recent developments in wait-time management, as well as summaries of conference presentations by experts from Canada and abroad.
The Taming of the Queue III – Wait Time Measurement, Monitoring and Management: Where the Rubber Meets the Road
Research Report, Jun 23, 2006
The Taming of the Queue III – wait Time Measurement, Monitoring and Management: Where the Rubber Meets the Road. Tom McIntosh and Renée Torgerson. Conference Report. March 2006. 45 pp.
A third symposium on wait times took place recently in Ottawa: The Taming of the Queue III – wait Time Measurement...
The Taming of the Queue IV
Other, Apr 26, 2007
Political promises and rhetoric aside, the struggle to cut wait times for medical procedures is underway in every province and territory across the country. Successes are many, but there is still a lot of work to be done to bring timely care to all Canadians. Each spring The Taming of the...
The Taming of the Queue IV – Wait Times in 2007
E-network, Jun 7, 2007
E-network - June 7, 2007
The Taming of the Queue IV: New Frontiers of Wait Time Measurement, Monitoring and Management
Research Report, Jun 7, 2007
The Taming of the Queue annual conferences are becoming a much sought after venue. Health care professionals, researchers and policy-makers from across Canada met on April 4-5, 2007 in Ottawa to hear researchers from Sweden, the United Kingdom, Australia and New Zealand describe their victories and...
The Taming of the Queue V: In Search of Excellence
Research Report, Sep 18, 2008
Efforts continue across the country to reduce wait times for medical procedures. Each spring The Taming of the Queue conference is convened in Ottawa to exchange information on how different jurisdictions are doing in their efforts to cut wait times and to exchange best practices. This year...
The Taming of the Queue V: Presentations
Other, Apr 24, 2008
Efforts continue across the country to reduce wait times for medical procedures. Each spring The Taming of the Queue conference is convened in Ottawa to exchange information on how different jurisdictions are doing in their efforts to cut wait times and to exchange best practices. This year...
The Taming of the Queue: Wait Time Measurement, Monitoring and Management - Colloquium Report
Research Report, Mar 31, 2004
Some 80 participants spent two days reviewing Canadian and international initiatives and discussing what needs to happen next in Canada.The Taming of the Queue: wait Time Measurement, Monitoring and Management, a report by the Director of CPRN's Health Network, Cathy Fooks, summarizes the information...
The Wait Time Alliance
Presentation, Jul 15, 2005
Time for a National Co-ordinated Plan for Learning
E-network, Jun 21, 2001
Everybody’s talking about it, and everyone may be doing something about it, but not necessarily together.
Towards a Broader Framework for Understanding Accessibility in Canadian Health Care
Research Report, May 19, 2006
Towards a Broader Framework for Understanding Accessibility in Canadian Health Care. Renée Torgerson, Arlene Wortsman, and Tom McIntosh. Prepared for the Canadian Nurses Association, Research Report H|09. May 2006. 51 pp.
Towards a Broader Framework for Understanding Accessibility in Canadian Health...
Towards Standardized Definitions of Wait Times & Measurement Considerations
Presentation, Mar 31, 2004
Wait List Management of Diabetes in Capital Health
Presentation, Mar 31, 2004
Wait Time Initiatives in Newfoundland and Labrador
Presentation, Jul 15, 2005
Wait Times in Primary Care
Presentation, Apr 26, 2007
Taming of the Queue IV – New Frontiers of wait Time Measurement, Monitoring and ManagementOttawa: April 4-5, 2007
Wait Times without Rhetoric: Lessons from the Taming of the Queue
Commentary, Jul 12, 2007
For the past four years, health care providers, system managers, policy-makers and researchers have gathered in Ottawa for what has become an annual event: the Taming of the Queue Conference. The conferences examine the progress that Canadian (and international) jurisdictions have made in...
Wait Times: Managing the Bottlenecks
Presentation, Jul 15, 2005
Waiting for care in Canada: Results from 2005 HSAS and beyond....
Presentation, Jun 23, 2006
Waiting for Health Care
Policy Briefs, Nov 30, 2006
Waiting for Health Care in Canada: What We Know and What We Don't Know
Presentation, Jun 23, 2006
Waiting for Health Care Services: The Views and Experiences of Canadian Patients
Presentation, Mar 31, 2004
Waiting for Waitlists Five Years Later – A National Overview from the Health Council of Canada
Presentation, Apr 24, 2008
Waiting from the Hospital Perspective - A Successful Approach to Understanding and Addressing the Problem
Presentation, Mar 31, 2004
Waiting Time for Sight Restoration
Presentation, Jul 15, 2005
Waiting Times for Primary and Specialists Care: The Views of Patients
Presentation, Apr 30, 2009
Claudia Sanmartin works as a senior researcher in the Health Information and Research Division at Statistics Canada with a specific focus on waiting times (including contributions to the development of the first national survey on waiting times). She has also been a research collaborator with...
Waiting Times in Cancer – Finding Success in the Waiting Times Game
Presentation, Apr 24, 2008
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