Connecting with Canadians
The Taming of the Queue: Wait Time Measurement, Monitoring and Management - Colloquium Report
Some 80 participants spent two days reviewing Canadian and international initiatives and discussing what needs to happen next in Canada.The Taming of the Queue: Wait Time Measurement, Monitoring and Management, a report by the Director of CPRN's Health Network, Cathy Fooks, summarizes the information and key messages from those discussions. It concludes with a summary of proposals for best practice.
Release Date: 31 Mar 2004
Commentary: Managing Wait Lists: Taming the Queue