Connecting with Canadians

Research Report:

The Taming of the Queue: Wait Time Measurement, Monitoring and Management - Colloquium Report

by Cathy Fooks

Some 80 participants spent two days reviewing Canadian and international initiatives and discussing what needs to happen next in Canada.The Taming of the Queue: Wait Time Measurement, Monitoring and Management, a report by the Director of CPRN's Health Network, Cathy Fooks, summarizes the information and key messages from those discussions. It concludes with a summary of proposals for best practice.

Release Date: 31 Mar 2004
Number of pages: 24
Document number: 28648