Connecting with Canadians
Creating High-Quality Health Care Workplaces
The question guiding the paper is: "What are the key ingredients of a high-quality work environment in Canada's health care sector and how can this goal be achieved?" Synthesizing insights from a variety of research streams, the paper identifies many ingredients are needed to create a high-quality workplace. The paper suggests that health care organizations can, and must, achieve a virtuous circle connecting work environments, individual quality of work life, and organizational performance. Doing so will require a bold new vision of health human resources, supported by a workplace culture and leadership approach that fully values the contributions of all staff.
Release Date: 23 Jan 2002
E-network: Healthcare Workplace Environments Influence Patient Safety