Connecting with Canadians
The Other Side of the Table: The Patient's Perspective on Waiting
Peter Goodhand is the CEO of the Canadian Cancer Society, Ontario Division, a community-based organization of volunteers whose mission is the eradication of cancer and the enhancement of the quality of life of people living with cancer. He also has a personal connection to cancer, as he was a primary caregiver and patient advocate throughout his wife's 12-year cancer journey after his family moved to Canada in 1988. It was from both of these perspectives that Mr. Goodhand elucidated the cancer patient's viewpoint on wait times, using personal experiences to complement multiple studies of patient perspectives.
Release Date: 30 Apr 2009
E-network: Taming of the Queue VI Presentations Posted