Michael Carter works at the Department of Mechanical and Industrial Engineering at the University of Toronto and is Director of the Centre for Research in Healthcare Engineering. Since 1989, his research focus has been in the area of health care resource modeling with a variety of projects in hospitals, home care, rehab, long-term care, medical labs and mental health institutions. He is also an Adjunct Scientist with the Institute for Clinical Evaluative Sciences (ICES) in Toronto. In his presentation, Professor Carter discussed how operations research can provide unique perspectives on flow management in health care.

Release Date: 30 Apr 2009
Number of pages: 34
Document number: 51266

Themes:

Canadian Health Care Reform and Planning
Waiting List Management (Taming of the Queue)

Related Publications:

E-network: Taming of the Queue VI Presentations Posted
Other: Taming of the Queue VI – Improving Patient Flow
Presentation: Advanced Access: The Family Practice Experience
Presentation: Adventures in Improving Access
Presentation: Appropriateness: Crouching Tiger, Hidden Dragon
Presentation: Improving Family Physician and Specialist Communication and Coordination
Presentation: Improving Surgical Access in the Interior Health Authority
Presentation: Improving Wait Times in the Referral-Consultation Process: WCWL Priority Referral Scores
Presentation: Meeting the Service Challenge: Getting the Right Mix of People, Space and Technology
Presentation: Nursing in Your Family Practice Initiative: Primary Health Care
Presentation: Radiology Appropriateness Guidelines
Presentation: Reducing Waiting Times
Presentation: Taming of the Queue VI: Secondary Prevention – Cardiac Teleheath
Presentation: The Other Side of the Table: The Patient's Perspective on Waiting
Presentation: The Truth Below: Unleashing the Power of Information to Elevate Performance
Presentation: Waiting Times for Primary and Specialists Care: The Views of Patients
Research Report: Taming of the Queue VI – Improving Patient Flow